Our Operations in China
Health Concierge has cultivated years of experience offering an extensive range of customized medical facilitation services to expats based in – or moving to – China. Operating from our Shanghai and Beijing offices, our team of multilingual consultants are dedicated to helping our clients and their expatriate members navigate the complex Chinese medical system, as well as ensuring that they have a comfortable healthcare experience.
Why might I need health concierge services in China?
The healthcare system in China can be daunting to navigate for newly arrived and seasoned expats alike. Healthcare is available from public hospitals, the international wings within them, and private hospital facilities that cater to expats. Due to the hospital-centered nature of the Chinese healthcare system, most expatriates forego looking for a General Practitioner (GP).
As can be expected from such a large and vast country, the ability to access quality and affordable care can vary significantly. What may be considered a simple task back home, such as visiting a GP or specialist, can be a very troublesome process for expat employees and their employers in China. The most common challenges faced by expats as it pertains to medical care in the country include:
- Large cost discrepancies between different healthcare facilities
- Difficulty finding a doctor who can speak English or another foreign language
- Troubles associated with sourcing prescription medication for chronic diseases
- Lack of mental health specialists/therapists
- Difficulties finding quality healthcare
- Issues handling claims with health insurance companies
- Long wait times and subpar service at public facilities
